Your Information is Protected

Alain Palace Hotel values your patronage and respects your right to privacy. Because we are committed to protecting your privacy, we employ the highest levels of security to keep your personal information strictly confidential.

We promise to respect your privacy
Alain Palace Hotel takes your privacy concerns seriously and will not share your personal information without your consent.

What information is collected and why:
When making a reservation: When you make a reservation online or by phone through our customer support center, you will be asked for your name, address, phone number, email address and credit card information. This information is shared with the hotel that you have chosen. We will only share information with the hotel that is necessary to process your reservation. Your credit card information will be used by the hotel to guarantee your reservation. Also, during the booking process you can choose not to receive our newsletter or travel reminders by unchecking the appropriate boxes on the form.

Confidentiality
Alain Palace Hotel will not disclose or sell any of your personal information, including your name, address, shopping, or transaction history to any third party without your permission.
Changes to our Privacy Policy
We will inform you that our privacy policy has changed by prominently displaying a note to this effect on our Web site home page.

How to contact us
If you have additional questions or concerns regarding the Alain Palace Hotel Guarantee, please fell free to contact us. We read every customer email and will respond as soon as possible.